Placing an Order:
Placing an Order with us is simple.
For ready-made outfits, just select the products that you like and add them to cart and process. However, in case of make-to-order you you need to send us your exact measurements for the item(s) you would like to purchase alongwith your detailed shipping address. Upon receiving we will work out the price together with the shipping cost and inform you about the same via e-mail. Should you agree to go ahead with the purchase, you will be required to send us the payment in advance through Bank Transfer or via Western Union service. For any other mode of payment, please email us at contact@sadiaafzal.com or call us at the number given on this website to confirm our acceptance of the same. We will send you an acknowledgement of receipt of your payment as soon as we received it. Please note that any goods purchased through this web site must be for personal use and must not, under any circumstances, be purchased for onward commercial distribution without our consent.
Acceptance of Orders:
All orders are subject to acceptance by us. We will notify you of our acceptance of your order by e-mail shortly after we receive your payment in advance. If the product (or items used in the product) that you wish to purchase is out of stock or the price of the product has increased between the time of placement of order and receipt of payment from your side, we will e-mail you about the change in price or hold back the order until more stock is available. You will then need to confirm to us whether or not you wish to proceed with your order. In case you opt for return of payment. In such a situation, your payment will be returned to you through Bank Transfer or via Western Union on the understanding that service charges will be borne by you.
Prices:
All prices on our web site are subject to change.
Listing and Descriptions :
We make every effort to ensure that the product descriptions and photographs provided on this web site are accurate and as close to life-like as possible. We, however, cannot accept responsibility for variances in color, style or fabric due to various reasons.
Payment:
We currently accept payments through Bank Transfer or Wester Union service.
Clerical Errors:
We make every reasonable endeavors to ensure that all information provided on this web site is accurate. In the unlikely event that an incorrect price is displayed in relation to any product on this site due to clerical, typographical, technical or pricing error, we shall have the rights to refuse to accept that order or cancel that contract to supply such product whether or not the order has been confirmed.
Delivery:
We use different express post services that are available in Pakistan to ship to virtually any address in the world. Generally all orders are dispatched as soon as possible. We cannot be held responsible for delays that may occur during transit or delays in manufacturing due to unavoidable circumstances beyond our control such as strike, electricity failure, etc. We will, however, notify you about such delays.
Delivery time for made-to-measure items:
For make-to-order dresses, delivery time may vary depending upon the dress and the number of quantities ordered.
Shipping Charges:
These are calculated separately for each shipment based on the number of quantities ordered and country to be shipped. The final delivery charges will be communicated to you via email if not already included in the product price. During special promotions, costs and delivery times may vary. Such information will be available on our website during the promotional period.
Returns Policy for Custom Orders:
Custom orders are based on the measurements that you provide us via mail, we will not be responsible for any inaccuracies in the final product in lieu of the measurements provided. Please note that before dispatching any order, we take photographs of the dress and keep them in record so that if any misfit case arise we first investigate it by checking measurements from our records. We do not accept returns or exchanges of orders.
Amend Your Orders:
Any amendments to order can be suggested within 24 hours from the order date. After which we do not entertain any amendments due to the reason that the same is sent to our factory for cutting & onward preparation.
Comments and Complaints:
If you have any complaint or comment, please contact us through our contact address given on this portal. We would respond back to you within 2-3 days time.